Privacy Policy & POPIA Notice
Nkanu Protection Services
Nkanu Protection Services respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect and process the following personal information:
- Full name and contact details (phone number, email address)
- Company name and business information
- Physical address or site location
- Identification documents (for recruitment purposes)
- CVs and supporting documents (job applications)
- Any additional information submitted via forms, email, or communication
2. How We Use Your Information
Your information is collected and used for the following purposes:
- Responding to inquiries and providing quotations
- Delivering and managing security services
- Recruitment and employment processing
- Compliance with legal and regulatory obligations
- Communication regarding services, updates, or support
We only process personal information that is necessary and relevant to these purposes.
3. Legal Basis for Processing (POPIA Compliance)
We process personal information in line with POPIA principles, including:
- Consent from the data subject
- Contractual necessity
- Legal and regulatory compliance
- Legitimate business interests
4. Information Sharing
We do not sell or share your personal information with third parties except:
- Where required by law or regulatory authorities
- For service delivery (e.g., payroll, compliance, or background checks)
- With your consent
All third parties are required to maintain strict confidentiality and data protection standards.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
- Unauthorized access
- Loss or damage
- Misuse or disclosure
Access to personal data is restricted to authorised personnel only.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal and regulatory requirements
- Maintain business records
7. Your Rights (POPIA)
You have the right to:
- Access your personal information
- Request correction or deletion of your data
- Object to processing of your information
- Withdraw consent where applicable
- Lodge a complaint with the Information Regulator
8. Cookies & Website Usage
Our website may use basic cookies to improve user experience and track website performance. No sensitive personal data is collected through cookies.
9. Recruitment Data
All CVs and application documents submitted are treated as confidential and used solely for recruitment purposes. Unsuccessful applications may be retained for future opportunities unless otherwise requested.
10. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect legal or operational changes. Updated versions will be published on our website.
11. Contact Information
For any privacy-related enquiries or requests:
Nkanu Protection Services
13 Geringer Street, Del Judor, Emalahleni, Witbank
083 950 6993 / 087 821 6847
info@nkanuprotectionservice.co.za
POPIA Notice
By submitting your personal information through our website, forms, or communication channels, you consent to the collection, processing, and storage of your information in accordance with this Privacy Policy and POPIA regulations.