Frequently Asked Questions (FAQs)
Are your security officers PSIRA-registered?
Yes, all our officers are fully PSIRA-registered and meet industry compliance standards.
How do you vet your security personnel?
We conduct background checks, verify credentials, and ensure all officers are properly trained before deployment.
Do your guards receive site-specific training?
Yes, every officer is briefed and trained based on the specific risks and requirements of your site.
Are you compliant with South African security regulations?
Yes, we are fully compliant with PSIRA, UIF, COIDA, Tax Clearance, and B-BBEE requirements.
Can you provide compliance documents for tenders?
Yes, all required documentation is available upon request for tender submissions.
Why is compliance important in security services?
Compliance ensures legal protection, professional standards, and accountability in service delivery.
How is your pricing structured?
Pricing is based on site risk level, number of guards required, shift hours, and specific service needs.
Do you offer free quotations?
Yes, we provide free, detailed quotations after assessing your security requirements.
Are there any hidden costs?
No. Our pricing is transparent, with all costs clearly outlined in your quotation.
Do you provide 24/7 support?
Yes, our control room operates 24/7 for monitoring, reporting, and rapid response.
How do you handle incidents?
All incidents are recorded, reported immediately, and escalated according to strict procedures.
Do supervisors visit sites regularly?
Yes, regular supervisor inspections ensure service quality and compliance at all times..
Do you offer fixed-term or flexible contracts?
We offer both fixed-term and flexible contracts depending on your project or operational needs. Short-term and long-term agreements are available.
What is included in your security contract?
Our contracts typically include guard deployment, supervision, reporting, compliance, and 24/7 control room support.
Can services be adjusted during the contract period?
Yes, services can be scaled up or down based on your changing security requirements.
Which areas do you serve?
We operate in Emalahleni (Witbank), Gauteng, and surrounding regions.
What industries do you cover?
Construction, commercial, industrial, education, government, and events.